What AI Reminded Me About Human Connection

(Blog #9)

Today I spent part of the morning exploring new AI tools designed to support education. The possibilities are extraordinary, personalised learning, instant feedback, new ways to access knowledge, and yet, as I watched the tools in action, a quiet thought surfaced. In all this innovation, we must be careful not to lose sight of what makes learning, and leadership, deeply human.

AI can generate content. It can adapt to student needs. It can provide data-driven insights, but it cannot replace the warmth of a teacher’s encouragement, the trust built between colleagues, or the subtle wisdom that emerges from shared human experience.

In leadership too, technology offers incredible efficiencies, but the heart of leadership remains connection, person to person, moment to moment. AI may support that, but it can never substitute for it. Today’s reflection is this:

As we embrace new technologies, how can we stay anchored in what makes education, and leadership, profoundly human?

Because in the end, it is relationships, not algorithms, that transform lives.

Mark Pollitt, Founder of Seeds of Knowledge